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Business-to-Business (B2B) Billing Services
CustomerCare
How many of your customer service calls are billing-related? Billtrust makes answering billing questions a breeze for your customer service team with a convenient, web-based interface called CustomerCare.
With CustomerCare, exact images of your customers’ bills are archived
onto our web server in a PDF file format.
Your staff is given designated usernames and passwords to access the CustomerCare
website where they can look up invoices using a variety of search
criteria. With a simple click, they can view the exact bill your customer
has in front of them and quickly fax or e-mail a reprint or even accept
payments.
Intuitive and easy to use, CustomerCare can be accessed anywhere, anytime, whenever the need arises.
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