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Privacy Policy

Our Promise
Billtrust™ will not disclose any information or data submitted by Users of this web site to any third party, without the User's prior permission, unless Billtrust has a good faith belief that such action is necessary to: (a) conform to legal requirements or comply with legal process; or (b) protect and defend the rights or property of Billtrust.

What We Collect
Billtrust collects personal information about our users only during the secure order process, during the registration for our CompleteBillingT service and during the use of CompleteBilling. We collect name, email address, shipping address, credit card company, credit card number and expiration date, credit card billing address, and invoicing information. All of this information is kept strictly confidential. It is not shared or sold to third parties. For membership access areas, we require that you accept a cookie. This is only for functionality reasons, and your personal information is never shared with anyone else. These cookies are also only collected by our sites, there are no third party cookies that are placed on your computer. These cookies help keep track of your login information to speed up the login process, and in certain cases we store your preferences to help tailor our site content to your interests.

Your Privacy
Billtrust respects your right to privacy. We have a strict policy of not selling our customers' email addresses and are completely anti-Spam.

How We Notify You of Changes
You will be notified of any significant privacy statement updates or if we change the way we collect or use Personally Identifiable Information through email. For this reason, it is important that the email address you have on record with Billtrust is kept up to date.

How We Protect Your Information
We have numerous security measures in place to protect your personably identifiable information. Our employees are made aware of these measures when they start working at Billtrust. Any time there is a change in security measures, all employees are notified of the change. We are using SSL (Secure Socket Layer) encryption for your credit card transactions and for all transmission of your billing information via the CompleteBilling wizard.

We do share your credit card information with a third party only for verification purposes. All customer information available to internal employees is only accessible on our internal company network.

The data we collect is used in the aggregate to give us demographic information about the entire Billtrust audience in order to improve our products and services. The information you provide (name, address, etc.) -- allows us to keep you informed about upgrades, products and services of Billtrust, its affiliates and other third parties that we believe may be of interest to you. If you are a registered user of one of our products, we will only send information regarding your product or any assistance which you may require.

Billtrust uses strict precautions to keep the personal information disclosed to us secure. However, we are not responsible for any breach of security or for any actions of any third parties which receive the information.

Contact Us
If you would like to modify, update or delete information that is collected through ordering, or registration please contact support@billtrust.com.

Legal Disclaimer
We may disclose personal information when required by law or in the good-faith belief that such action is necessary in order to conform to the edicts of the law or comply with a legal process served on our Web site. If you have questions, we can be reached by e-mail at info@billtrust.com.
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